HELPDESK SUPPORT SERVICES

TecRetail provides Level 1-2 helpdesk support. We ease your internal resources and represent your team to serve your front-end and back-end users.  We are offering 7 x 24 helpdesk support services across most of the APAC countries.

CONSULTING SERVICES

TecRetail uses surveys, interviews, and observation to conduct a comprehensive service audit.

SECONDMENT SERVICES

TecRetail provides secondment resources to work under Customer’s office or agreed working location.

Retail Best Practices from TecRetail

TecRetail's portfolio of services draws on our core capabilities of research, benchmarking, modeling, analysis and strategy development to help companies determine the best way forward with precision and confidence.

Clients rely on us to define clear, practicable solutions for their challenges and opportunities while seeking our support during their transition, ensuring they have the relevant capability and commitment to change.

  • Application Management
  • Change Management
  • Cloud Services
  • Enterprise Project Management
  • Health Check
  • Offshore Development
  • Performance Management
  • Release & Deployment Management
  • Version Management
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